![]() If you don't get it within an hour or so, please send in a support request and customer service will assist you: Submit Acoustica Support Request. If you don't get the email, check your spam folder. Q: How do I get my registration code after using my retrieval code?Ī: You should receive an email with your registration code within an hour. Q: What should I do if I enter my email address and I get a message that says "(Retrieval Code) already used?" ![]() After that, you'll be using the registration code to register your software. Q: Can I use a retrieval code more than once?Ī: The retrieval code is used just once when you retrieve your registration code. Q: What do I do if I entered the wrong email address when using my retrieval code?Ī: Please send in a support request and customer service will assist you: Submit Acoustica Support Request. You only use it once, and after that, you'll be using your registration code to register the software. Q: Is my retrieval code my registration code?Ī: No, your retrieval code is used to retrieve your registration code. Your retrieval code will always start with the letters "RC".Ī: Depending on where you purchased the software, the retrieval code may be on the back of the disc envelope, or it may be on your purchase receipt.Ī: Go to this page to enter your retrieval code: /rc A: Retrieval codes allow you to have your registration code sent to you by email.
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